Business Process Improvement Using Lean Six Sigma and Performance Metrics

Lay the foundation for an integrated approach to business problem solving. Lean Six Sigma methodology will help you address complex problems, deal with redundant and inaccurate data systems, and reduce rework and system slowdown.

In this foundation course, you'll learn data-driven problem solving methods that Lean and Six Sigma provide to help radically improve business processes in your own organization. This course also explores critical elements missing from most process improvement initiatives: organizational change management and gaining buy-in.

When you have successfully completed this course and its exam, you will be Six Sigma Yellow Belt certified by the University of Wisconsin. The course is also used for Green and Black Belt certification from the University.

Who Should Attend

Operations managers and supervisors, business analysts, process improvement teams Note: Teams will benefit from practicing the tools and techniques together.

Learning Application Coaching Services

Make the most of your professional development investment through performance coaching. Learn More or Request Coaching

Continuing Education Units

This course provides 2.1 Continuing Education Units (CEUs)

PMI Project Management Institute

Our organization has been approved by PMI® to issue professional development units for these training courses. Learn More

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute Inc.

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How You Will Benefit

  • Use Lean and Six Sigma tools to achieve breakthroughs in quality and cost reduction
  • Reduce or eliminate time-based inefficiencies in transactional processes
  • Achieve both bottom-line and “soft” cost savings
  • Gain a full understanding of what Lean and Six Sigma is and how to implement it through the 5-stepproblem solving methodology, the DMAIC model
  • Learn methods to break down your most difficult processes and rebuild them with less variance and waste
  • Learn how to integrate Lean concepts of waste elimination and flow with Six Sigma’s DMAIC model and data driven problem solving approach
  • Communicate the value of your Lean Six Sigma process improvements to gain buy-in from upper management and staff
  • Overcome the barriers to process optimization

SHRM Preferred Provider

SHRM Preferred Provider 2018

The Center for Professional and Executive Development is a 2018 Preferred Provider with the Society for Human Resource Management (SHRM).

Learn more about the SHRM Preferred Provider Program »

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“The level of detail in such a short amount of time is fantastic. I walk away from every class far more prepared to tackle the challenges and opportunities I see in my role.”

Bret Piontek, CPM Health Grades

“I believe a certificate earned through UW holds more weight and authority.”

Stacey Forkner, RD&E Manager, SC Johnson

“I applied many of the techniques learned to improve on how I lead my Service Operation. My operation has been named a Certified Center of Excellence by Benchmark Portal for seven consecutive years!”

Jon Smith, Commercial Lines Operations Manager, Church Mutual Insurance

“After receiving my certificate I was able to apply the things I had learned in my workplace which fast tracked my career and earned me a promotion.”

Adam Becker, Director of Inside Sales, Palmer Johnson Power Systems

“The UW is a highly respected institution and having a certification from the Wisconsin School of Business means something.”

Paul Lewandowski, Supply Warehouse Manager, American Family Insurance

“Upon completion of the Six Sigma Black Belt certificate I was promoted to CI Manager at my company.”

Sandy Kampen, CI Manager, Suttle-Straus

Fluno Center
Wisconsin School of Business
Center for Professional and Executive Development
601 University Ave
Madison, WI 53715
Monday-Friday 8:00 a.m.-5:00 p.m. U.S. CT
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