Effective Negotiations in the Workplace

High-performing managers negotiate everyday—with colleagues, among teams, with other departments, and even with other companies and external stakeholders. While the positions and parties may vary, the outcomes often dictate team and organizational success. Good negotiation skills and outcomes are essential to getting things done, achieving mutually positive results and building high value relationships.

In this program, you’ll learn the specific steps of the negotiation process. Through interactive role-playing, case scenarios, peer discussion, and review of proven business negotiating strategies, this program will help you think through challenging situations and trade-offs to become a more effective negotiator.

Who Should Attend

Mid- to senior-level managers and project managers who negotiate regularly with internal teams and departments, external stakeholders, companies, or suppliers.

Learning Application Coaching Services

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Continuing Education Units

This course provides 1.4 Continuing Education Units (CEUs)

* Required Fields


How You Will Benefit

  • Learn the different types of negotiation
  • Prepare for negotiating with different stakeholders
  • Understand the BATNA approach and how to use it
  • Deflect “dirty tricks” used in negotiations
  • See when and how to separate people from the problem
  • Find common interests to move beyond stated positions and create outcomes that strengthen relationships

SHRM Preferred Provider

SHRM Preferred Provider 2018

The Center for Professional and Executive Development is a 2018 Preferred Provider with the Society for Human Resource Management (SHRM).

Learn more about the SHRM Preferred Provider Program »

Certificates Associated With This Course:
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“The level of detail in such a short amount of time is fantastic. I walk away from every class far more prepared to tackle the challenges and opportunities I see in my role.”

Bret Piontek, CPM Health Grades

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Stacey Forkner, RD&E Manager, SC Johnson

“I applied many of the techniques learned to improve on how I lead my Service Operation. My operation has been named a Certified Center of Excellence by Benchmark Portal for seven consecutive years!”

Jon Smith, Commercial Lines Operations Manager, Church Mutual Insurance

“After receiving my certificate I was able to apply the things I had learned in my workplace which fast tracked my career and earned me a promotion.”

Adam Becker, Director of Inside Sales, Palmer Johnson Power Systems

“The UW is a highly respected institution and having a certification from the Wisconsin School of Business means something.”

Paul Lewandowski, Supply Warehouse Manager, American Family Insurance

“Upon completion of the Six Sigma Black Belt certificate I was promoted to CI Manager at my company.”

Sandy Kampen, CI Manager, Suttle-Straus

Fluno Center
Wisconsin School of Business
Center for Professional and Executive Development
601 University Ave
Madison, WI 53715
Monday-Friday 8:00 a.m.-5:00 p.m. U.S. CT
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